Questions & Answers

We invite you to go to the nearest pharmacy or parapharmacy and ask for samples suiting your skin type.

You can refer to the expiration date indicated on our products.

We mention the PAO or "Period After Opening" indicated by a pictogram representing an open jar, which designates the recommended duration of use after opening the packaging. It generally varies from 6 months (6M) to 24 months (24M).

Our MELA Ultra-Moisturizing Unifying Milk , formerly known as MELA Ultra-Moisturizing Lightening Milk, is designed to unify, correct and prevent dark spots. Our product smoothes out pigmentation spots and makes skin radiant without altering the complexion. We've changed the name of the product from Lightening to Unifying to bring it closer to its true purpose.

Your concerns are our concerns. We work to ensure your well-being by offering you ever more innovative formulas at the cutting edge of technology. We evolve with the times, just like our packaging.

To support our growth in France and internationally, we're looking for talented people from a variety of cultural backgrounds and with a wide range of profiles.
Send your spontaneous application

Would you like to test our products for free, give your opinion and produce content for our brand? Sign up at and try to become our ambassador !

We invite you to send an email to contact@topicrem.fr. Your request will be redirected to the relevant team

The form is here

If you are located in France, we invite you to send an email to comqualtopicrem@mayoly.com. Make sure to keep the product, do not throw it away.

The contact form is here

If you are located in France, we invite you to send an email to cosmetovigilance@topicrem.fr. We recommend that you do not continue to use it. Please keep the product, do not throw it away.
The contact form is here

If you are located in France, we invite you to send an email to talia@topicrem.fr. We will answer you as soon as possible. Please specify the product for which you have been selected.

We invite you to send an email to serviceclient.msbe@mayoly.com. Your request may be redirected to the relevant team.
The contact form is here

You can contact us directly via the form in the Contact section.

You can go to the My account section to recover your password by clicking on the forgotten password link. Simply enter your email address and validate your request so that your password will be sent to this address.

All information provided remains strictly confidential. They will be used exclusively by Topicrem internal services for the sole purpose of ensuring the greatest service. You can read our data protection policy here